Delivery Information
At Raytech International Ltd., we are committed to ensuring a smooth and timely delivery of your orders. Our shipping process is designed to be fast, reliable, and hassle-free.

Delivery Times:

Standard delivery typically takes 3-5 business days, depending on your location.
Expedited and next-day delivery options are available at checkout for selected products and locations.
Orders placed on weekends or public holidays will be processed the next business day.
Shipping Costs:

Shipping rates vary based on the size, weight, and destination of your order. Exact shipping costs will be calculated during checkout.
Free standard shipping is available for orders above a certain amount, depending on your region. Please check our promotions or specific product pages for details.
Order Tracking: Once your order has been dispatched, you will receive an email with your tracking number. You can use this to track the status of your delivery through our courier’s website.

International Shipping: We offer international delivery to most countries. Delivery times and rates vary based on the destination. Please note that customs duties, taxes, and other import fees may apply in some regions, and customers are responsible for these charges.

Returns & Exchanges
Your satisfaction is important to us, and we strive to provide quality products that meet your expectations. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and exchange policy.

Return Policy:

Items can be returned within 30 days of receiving your order, provided they are unused, in their original packaging, and in resalable condition.
To initiate a return, please contact our customer service team at [Insert Contact Info] with your order number and reason for the return. They will provide you with the necessary return instructions.
Refunds will be processed to the original payment method once the returned items have been inspected. Please allow up to 14 business days for your refund to be completed.
Exchange Policy:

If you would like to exchange an item for a different size, color, or model, please contact our customer service team. Exchanges are subject to product availability.
In cases where the desired exchange product is unavailable, we will process a refund instead.
Non-returnable Items:

Certain items, such as customized products, final sale items, or perishable goods, may not be eligible for returns. Please refer to the product page for specific return conditions.
Damaged or Faulty Items: If you receive an item that is damaged or faulty, please notify us within 7 days of receiving the order. We will arrange for a replacement or issue a refund, including any shipping costs associated with the return.

Return Shipping:

Customers are responsible for the return shipping costs unless the item is faulty or incorrect. We recommend using a tracked service to ensure your return reaches us safely.
For any questions regarding delivery or returns, feel free to contact our customer service team at [Insert Contact Info]. We're here to help!